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OUR-STORY-PICTURE

We understand that until anyone uses our candles they may not know whether or not their expectations would be met. That is why we offer a simple, no-hassle, replacement or 30-day money-back guarantee. If you are not satisfied with your purchase for any reason whatsoever, here are our simple refund terms:

  1. If you purchased it from a store or on-line retailer you must email us a copy of your receipt showing date purchased, or, if you purchased it from our website please provide the order number. No need to return any unused candles.

  2. In your email to help us to improve the product you purchased, you must please give us your honest reason for your dissatisfaction and/or your constructive criticism.

Upon receipt of the above information we will replace your purchase or, mail you a check for the total amount of your purchase. Simple enough guarantee? We hope you agree!

Karma-Candles

20604 NW 250th Street

High Springs, FL 32643

Phone: 386-454-0001 (9am to 5pm)

Email: refund@karma-candles.com

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Proceeds from your on-line purchase of our candles will benefit  Humane Animal Treatment Charity, Inc. whose mission it is to provide crucially needed funds to smaller 501(C)(3) non-profit, no-kill animal rescue facilities so they can continue rescuing and rehabilitating unwanted, abused and suffering animals.

 

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          © Karma-Candles 2017 - All Rights Reserved        

Karma-Candles is a major supporter of Humane Animal Treatment Charity, Inc. ("HATC"), a USA, IRS approved 501(C)(3) non-profit organization that holds Fund Raisers to garner crucially needed funds to help smaller 501(C)(3) non-profit, no-kill animal rescue facilities. Therefore, proceeds from your on-line purchase of our candles will be donated to HATC to help them to continue their missions of mercy. Donations made to 501(C)(3) non-profit organization Fund Raisers are tax deductable.